Things To Consider When Looking For A Business Phone System
The have that you are looking for a business phone system, you must make sure that you will consider some factors. The number of calls that you are receiving as well as the type of business that you have are the basis for these factors. Your needs will be provided as there are various systems that are available in the market today. No matter what kind if system you will be picking, you must make sure that it will be able to provide the needs that you have.
The basic functions that you should look for in a business phone system is what we will be talking about next.
A business phone system should be able to have a voice mail. The moment that the business will not be able to answer any phone call from its customer, it is a must that they will be able to leave a message on the phone. A good experience is what your customers will have especially for the first time callers if there is a voice mail feature in your phone system. To get the feature, you can already find phones that has built in voice mail systems on it while some may require you to install a device to get this kind of feature.
Another thing that would also give your clients a pleasant experience is feature called as music on hold. Providing your clients with music to listen to is a good way of treating them. You can also use a music that is used for your advertising. What makes this works is by connecting a recording to your phone system.
Anther great feature that your business phone system should have is the conference call. At one time, you will be able to connect to multiple callers. You will be able to have discussions with more than one person in just one call.
It is in your business phone system that trunking should also be available. The incoming lines can be configured from your local company by using this feature. It can be done by installing T-1’s which are configured in the phone system as a trunk group. The number of calls that you will receive will be the basis for the configuration. The bugger your business is, the more complex the configuration will be.
A must have basic feature in your business phone system is the auto attendant. Depending in the preference of the caller, the auto attendant is the one that directs it. The person that they are trying to each is the basis for this function to work. The phone call will automatically routes the call once if the extension is configured to the phone system.
All of these features are basic and should be available in your business phone system.